Rental Manager: How to Extend a Rental

Step 1.) For an extension, go to Rental Manager and click on Purchase/Extend a Rental.

Step 2.) Enter in the LogPro number and hit submit:

Step 3.) If there are multiple books, please complete this process for only the ones that need an extension.

Only use the Extend Rental Section on this page.  The Purchase Rental section is only used in very rare situations!  If a customer would like to purchase a rental, they (or you, with permission) would do so on their Online Bookstore account.

Enter the new Rental Due Date.  A calendar will pop up for ease.  If the due date has passed, go two weeks out from the date that you are providing the extension.  If the due date has not passed, choose two weeks from the due date.  The date is displayed in the same box.

Step 4.) After choosing the date, click the Customer Request option.  A green box will appear to the right advising of the action being taken for that particular rental.  Please be sure it states Extending this Item.

Step 5.) After confirming everything looks good, scroll down to the very bottom of the page and click on the Get Tax Amount button.

Because there is no charge, there's no reason to change the payment method.

Step 6.) The next screen displays a review of the same information.  Please ensure everything is correct, and then click Process Selected Items.

A confirmation page will then display.  This shows the extension complete.