Rental Region

Basic Rental Information

• How Do I Package My Rentals For Return?
• What Does RBL Mean?
• Closing Out Rentals
• How Do Rentals Work?
• What Is The "F Line" Mean On Monty? (Publisher Rental Program)

Rental Problems and Solutions

• My customer said they were charged - help!
• Customer was charged for an item that was returned damaged. What can I do?
• Rental Holds (RHOL)
• I don't have a printer - how can I return my rental?
• My rental was stolen/ caught on fire/ or eaten by my dog. Help!

How To

• Rental Write Offs (RWO) / RWOA (Rental Write Off b/c Access Card
• Extend a Rental

School Specific Rental Information

• Returned Rental On Campus, But It Isn't Showing Returned, What do I do? (Contested Rental)